At Multihull Solutions Ltd we are committed to respecting and protecting your privacy. This policy sets out when and why we collect personal information about people who visit our www.multihullsolutions.co.uk website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We will regularly review and may change this Policy, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you agree to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to info@multihullsolutions.co.uk or by writing to Multihull Solutions Ltd, 16 Clovelly Road, Emsworth, Hampshire PO10 7HL. Alternatively, you can telephone +44 (0)1243 370707.

Who we are

We are Multihull Solutions Ltd (company registration no. 5540449), the UK dealers for Dragonfly Swing Wing trimarans, built in Denmark by Quorning Boats ApS. The registered address is 16 Clovelly Road, Emsworth, Hampshire PO10 7HL.

How do we collect information from you?

We obtain information about you when you use our website www.multihullsolutions.co.uk , for example when you purchase products, register your interest or request information, or sign up for our newsletter.

What type of information is collected from you?

The personal information we collect might include:

• your name, address, email address, IP address
• information regarding which pages are accessed and when.
• information about your sailing activities and interests.
• we do NOT collect sensitive or special categories of personal data, or payment card details

How is your information used?

We may use your information to:

• maintain internal records
• process orders that you have submitted;
• to carry out our obligations arising from any contracts entered into by you and us;
• notify you of changes to our services;
• send you communications which you have requested and that may be of interest to you, relating to activities, promotions of our associated brands.We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf:

We may pass your information on to third party service providers when needed to complete a service you have requested (for example: email newsletters, posting items). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. We use 3rd party service providers such as Mailchimp to send email newsletters but only data necessary to the distribution of the newsletter is shared. For more information see Mailchimp’s Privacy Policy at https://mailchimp.com/legal/privacy/.

This website may use Google Analytics to monitor and improve its performance, and this may result in information being stored on Google Inc servers outside the EU. Please see Google Inc’s Privacy Policy for further information: https://www.google.com/intl/en/privacy/

Third Party Product Providers we work in association with:

We may share information with Quorning Boats ApS, builders of Dragonfly trimarans in Denmark, to provide maintain records relating to customer enquiries and orders. Please see their website www.dragonfly.dk for details of their privacy policy.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your rights to control your personal information

You have a choice on whether you wish to receive further information from us, or whether you wish your information to be retained. Please tick the relevant boxes on the registration form. You have the right to change your marketing preferences at any time. If you receive a newsletter from us, you can use the update or unsubscribe links on the footer of any communication you receive from us. You can also contact us directly at info@multihullsolutions.co.uk or call us on +44 (0)1243 370707.

We will NEVER sell, distribute or lease your personal information to third parties unless we have your express permission to do so, or are required to do so by law.

How you can access and update your information

The accuracy of your information is important to us, so please inform us if your email address or other details change, either by email to info@multihullsolutions.co.uk or calling us on +44 (0)1243 370707.

If you only have a newsletter subscription you can change any details by clicking the “update subscription preferences” link in the newsletter footer.

You have the right to ask for a copy of the information Multihull Solutions Ltd hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. To prevent unauthorised access to data, we have put in place physical, electronic and managerial procedures to safeguard the information we hold.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’

Like many other websites, our website(s) may use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit.

They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences although this may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please obtain your parent/guardian’s permission before you provide us with any personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). For example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing.

If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Multihull Solutions Ltd, 16 Clovelly Road, Emsworth, Hampshire, PO10 7HL Alternatively you can email info@multihullsolutions.co.uk or call 01243 370707.